Mission
The Mission of Midwest Monitoring and Surveillance is to provide effective, professional and efficient service to all of our customers and to maintain the highest performance and ethical standards possible in all aspects of Electronic Offender Monitoring.
Monitoring Center Intervention
Midwest Monitoring provides response to violations 24 hours a day, 7 days a week. Trained professionals at the Midwest Monitoring Center resolve these violations through direct contact with clients. When a violation occurs, the exact timing, method and content of the communication by the Monitoring Center will be executed in accordance with pre-established and approved agency protocols. Once a Midwest Monitoring Operator resolves a violation, the events and actions taken are delivered to the agency via custom agency protocols and also followed up with a formal written report.
- 24 hours a day, 7 days a week
- Custom Agency Protocols
- Redundant Monitoring Locations
- Monitoring Center Power Redundancy
- Professional & Experience Operators